Working Supervisor

Fraser Edwards Recruitment are currently recruiting for an experienced Working Supervisor on behalf of our client, operating within secure and high-compliance residential environments.

This is an excellent opportunity for a credible, hands-on Supervisor with strong technical knowledge who is confident leading from the front in occupied domestic properties.

The Role:

As a Working Supervisor, you will oversee day-to-day responsive maintenance operations across occupied residential properties. This is a hands-on role requiring you to balance supervisory responsibilities with active technical involvement on-site.

You will ensure works are delivered safely, efficiently, and right-first-time — maintaining high standards of quality, compliance, and resident satisfaction within KPI-driven environments.

Key Responsibilities:

* Supervise and support operatives carrying out responsive repairs and maintenance

* Undertake hands-on works where required

* Manage urgent repairs, follow-on works, and in-day replanning

* Ensure full compliance with Health & Safety legislation and safe systems of work

* Monitor performance against KPIs, quality standards, and SLAs

* Liaise professionally with residents and stakeholders in occupied properties

* Use CAFM/job management systems (e.g. Maximo, Optimise) to manage workflow

* Ensure works are completed to contractual and compliance standards, particularly within secure estates

Hours of Work:

* 40 hours per week, Monday to Friday

Essential Requirements:

* SSSTS (minimum) – SMSTS desirable

* Valid CSCS Supervisor Card

* Recognised trade qualification (City & Guilds or NVQ Level 2 or 3)

* Proven experience as a Working Supervisor / Working Foreman within responsive maintenance

* Experience working in occupied residential properties

* Strong understanding of Health & Safety legislation

* Experience within KPI-driven environments

* Ability to use CAFM/job management systems and standard IT tools

* Full UK Driving Licence

* Eligible for, or currently holding, Security Clearance (SC)

Highly Desirable

* Experience working on MOD, social housing, local authority, or government contracts

* Multi-trade background with strong diagnostic ability

* Experience working in secure or high-compliance estates