Estates & Support Services Manager
Job Advertisement: Estates & Support Services Manager
Are you a dynamic leader with a passion for public services? Our client Gloucestershire Constabulary are seeking an enthusiastic Estates & Support Services Manager to join their team in Quedgeley, Gloucester. This is an exciting opportunity to make a real impact while earning a competitive daily rate of £450.
About the Role:
As the Estates & Support Services Manager, you will report directly to the Head of Estates and Support Services. Your role will be pivotal in setting a clear direction for the Service Desk, ensuring exceptional service delivery, meeting statutory obligations, and achieving value for money.
Key Responsibilities:
Lead and manage the Service Desk to ensure effective, efficient, and customer-focused operations.
Oversee the management of contractors and procurement processes for high-quality services.
Develop and maintain data management systems to monitor compliance, efficiency, and performance.
Collaborate with the procurement service to establish key performance indicators for contractor service delivery.
Manage planned capital projects and associated budgets, ensuring timely and cost-effective delivery.
Foster strong relationships with internal and external stakeholders to ensure client needs are met.
Support the Head of Department in continuous improvement initiatives and strategic planning.What We're Looking For:
5 years of managerial experience in public service with financial accountability.
10 years of experience in property or facilities management.
Strong analytical skills with experience in data analysis and reporting.
Proven ability to manage multi-disciplinary teams and deliver high-quality outcomes.
Exceptional communication skills and a proactive problem-solving mindset.Qualifications:
Essential: Maths and English (or equivalent A levels), and a vetted status to National NPPV 2 Full level.
Desirable: PRINCE 2/MSP qualification and RICS Surveying Qualification/IWFM or similar.
Experience:
Delivering projects and working within a performance based environment, meeting statutory compliance requirements, KPIs and SLAs
* Significant experience of working with and analysis of spreadsheets and data analysis to deliver service improvements
* Managing multi stakeholder teams and requirements to achieve effective, quality outcomes
* Experience of working in a policy driven, data management environment
* Experience of managing risk, information and service compliance issues
* Working in a team based environment, collaboratively and individually
* Experience delivering high quality and consistent performance standards in client based service environment
* Experience of managing finances and budgets
* Proven and proactive problem solving experience, developing solutions and systems across a multi -disciplinary team
* Experience of developing data capture and ICT related systems
* Experience of developing strategies and plans, working at a strategic level
* Successful delivery of large projects or work programmes
* Experience of managing multi-disciplinary teams or groups
* Demonstrable and developed organisational and communication skills
* Experience of leading by example to promote best practice within the team and uphold the values of the Police staff Code of Conduct.
* Ability to work analytically and draw meaningful conclusions and practices from data
* Ability to make decisive, timey decisions working independently whilst accounting for risk and impact to the outcome
* Experience of writing detailed, comprehensive reports and design and delivery of presentations
Our client is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates.
Don't miss out on this amazing opportunity-apply now and let's create a brighter future together!
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