Residential Support Worker

We Are Footprint

Job Title: Tenant Liaison Officer
Location: Sheffield
Rate: £18.50 per hour
Contract: Ongoing (Immediate Start)

We are currently recruiting for an experienced Tenant Liaison Officer to join a respected regional contractor delivering a major decarbonisation programme across Sheffield and the surrounding areas.

This is an excellent opportunity to join a well-established and highly regarded company, known for having a strong pipeline of work in the region and a positive, supportive working environment.

The scheme offers a steady, long-term workload, with the potential to run for up to three years, providing strong job security and continuity.

Key Responsibilities:

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Act as the key point of contact between residents and the site team

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Keep tenants fully informed of works, timelines, and any disruptions

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Handle resident queries and complaints professionally and efficiently

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Support the successful delivery of retrofit and decarbonisation works

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Build and maintain positive relationships with tenants and stakeholders

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Keep clear and accurate records of all communications

Requirements:

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Valid CSCS card (essential)

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Previous experience in a Tenant Liaison Officer role within construction or social housing

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Excellent communication and people skills

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Ability to work independently and manage workload effectively

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Proactive and empathetic approach when dealing with residents

What’s on Offer:

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Competitive rate of £18.50 per hour

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Immediate start available

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Long-term opportunity with consistent work

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Work with a great company that has a strong reputation locally

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Projects based in and around Sheffield, offering regional stability

If you are an experienced TLO looking for a long-term role with a reputable contractor, apply now to secure your place on this exciting programme