Head of Repairs and Maintenance

Service Care Solutions

Head of Repairs and Maintenance – Greater Manchester Based Council

£450 – £500 per day Umbrella / Deemed LTD (Inside IR35)

37 hours per week

Temporary Contract

Service Care Solutions are currently recruiting for a Head of Repairs and Maintenance on behalf of a Greater Manchester based Council.

This is a senior leadership role responsible for the Council’s repairs and maintenance service across a £1bn housing portfolio.

The successful candidate will lead the strategic development and delivery of the repairs and maintenance function, including responsive repairs, major works repairs, voids, disrepair, damp and mould, complaints and resident engagement.

You will manage a £22m annual repairs budget, lead a multi-disciplinary team and work closely with contractors, elected members, senior stakeholders and residents to deliver a high quality, resident-focused service.

Responsibilities

Lead and develop the Council’s repairs and maintenance strategy
Manage the responsive repairs, major works, voids and allocations services
Lead the Council’s disrepair, damp, mould and condensation services
Oversee complaints handling and resident feedback relating to repairs and maintenance
Manage a £22m annual repairs and maintenance budget
Lead and develop a multi-disciplinary team of repairs and maintenance professionals
Work with contractors to improve performance and deliver a Right First Time approach
Develop and maintain strong relationships with elected members, senior leaders, residents and external partners
Ensure that all services are delivered in line with statutory and regulatory requirements
Monitor service performance and implement continuous improvement initiatives
Produce reports, presentations and briefings for senior management, committees and elected members
Work collaboratively with wider housing, neighbourhood and partner organisations
Ensure effective management of contracts, budgets, performance and riskRequirements

Significant experience within a senior housing repairs and maintenance leadership role
Strong knowledge of responsive repairs, voids, disrepair and damp and mould services
Experience managing large housing budgets and contractor-led services
Proven ability to lead strategic service improvement across housing repairs and maintenance
Strong understanding of housing compliance, regulatory requirements and best practice
Experience leading and developing multi-disciplinary teams
Ability to build strong relationships with residents, contractors, elected members and senior stakeholders
Strong communication, presentation and stakeholder management skills
Experience working within local authority or social housing environments
Construction-related qualification or equivalent demonstrable experience
Knowledge of in-house DLOs and contractor management would be beneficialIf you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for.

Contact: James Glover at Service Care Solutions on (phone number removed)
or via email at (url removed)