Technical Team Manager

Henderson Drake

Technical Team Manager

Full time: Permanent

Location: Ipswich, Suffolk

HD Tech are partnering with a leading manufacturer in the construction materials sector to recruit a Technical Team Manager.

Reporting to the Head of Technical, this role will lead the Technical Services Team, ensuring high standards of technical support, service quality, team performance, and cross-functional collaboration.

Key Responsibilities

* Lead the day-to-day operations of the Technical Services Team.

* Manage, coach, and develop Managers, Supervisors, Coordinators, and wider technical staff.

* Drive team performance, efficiency, and KPI delivery.

* Oversee the production of technical specifications, reports, calculations, and drawings.

* Ensure technical standards, processes, and industry codes are followed.

* Support with complex technical issues, complaints, guarantee matters, and risk mitigation.

* Work closely with Compliance, HR, IT, Sales, and Technical Development teams.

* Identify opportunities for process improvement and continuous development.

* Help maintain strong working relationships across the business and with external stakeholders.

What We’re Looking For

* Strong leadership experience managing larger teams in a technical services environment.

* Solid technical knowledge, ideally within construction, building envelope, roofing, or building products.

* Experience improving processes, managing performance, and leading change.

* Strong communication and stakeholder management skills.

* Organised, proactive, and able to make sound decisions under pressure.

* Emotionally intelligent leader who can build trust and develop teams.

Desirable

* Knowledge of building & construction

Salary on offer

£55,000 – £60,000 Depending on experience

Annual 10% of salary company bonus

Relocation package- £8,000 tax-free for (depending on circumstances/criteria) to support any successful candidates who do not live within an hour the head office, in order to relocate to them.

Summary

This is a great opportunity for a senior technical leader with strong management capability and technical credibility to join a successful and people-focused business