Resident Liaison Office

Position: Resident Liaison Officer (18-24 Month Contract)
Location: Brighton (single site)
Salary / Day Rate: £35,000 – £45,000 pro rata or day rate (flexible depending on experience)
Working Pattern: 3 days per week (ideally Monday, Wednesday, Friday – flexibility available)

This is not just another Resident Liaison Officer position. It is an opportunity to join one of the UK's most progressive and forward-thinking principal contractors, operating at the forefront of façade remediation and recladding projects.

An established specialist contractor is seeking an experienced Resident Liaison Officer to support a live remediation scheme in Brighton. This is a long-term engagement, initially 3 days per week, with the opportunity for this to flex as the project progresses. The contract is expected to run for 18 to 24 months, offering both stability and flexibility.

With the backing of a major UK construction group turning over in excess of £600 million, the business combines the financial strength of a national organisation with the culture and agility of a modern, people-focused contractor. Their forward workload is secured well into 2028, delivering high-value remediation and recladding projects across the UK.

Resident Liaison Officer (RLO) Salary & Benefits
* Salary: £35,000 – £45,000 per annum (pro rata) or open to day rate arrangement
* Flexible working pattern (3 days per week with potential to increase)
* Long-term contract security (18 to 24 months)
* Travel expenses covered where applicable depending on arrangements
* Pension contribution (if PAYE / FTC)
* Supportive, collaborative working environment
* Opportunity to work on a flagship remediation scheme

Resident Liaison Officer (RLO) Job Overview
* Act as the key liaison between residents, project management, and site delivery teams throughout the remediation works
* Build and maintain strong relationships with residents and stakeholders on a live, occupied site in Brighton
* Coordinate access arrangements, handovers, and reinstatement works
* Manage and resolve resident queries and concerns in a professional and timely manner
* Support the planning and sequencing of works to minimise disruption
* Prepare and distribute resident communications including newsletters, updates, and notices
* Maintain accurate records of interactions, access logs, and correspondence
* Attend site and progress meetings, providing feedback to the wider project team

Resident Liaison Officer (RLO) Job Requirements
* Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, or similar within construction or refurbishment
* Strong interpersonal and communication skills, with the ability to manage sensitive situations
* Experience working on occupied residential schemes
* Knowledge of façade remediation, cladding, or refurbishment projects advantageous
* Highly organised, proactive, and able to work independently
* Ability to commit to a part-time schedule with flexibility as project needs evolve

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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