Customer Equipment Coordinator

Key Responsibilities:

* Ensure all work is carried out safely and efficiently, whether on site or at a depot, in full compliance with the Company’s Health & Safety Directives, Method Statements, and procedures.

* Respond promptly and professionally to all customer enquiries, delivering outstanding customer service at all times.

* Identify customer needs and ensure the correct equipment is available, quoted, and delivered on time.

* Maintain accurate records, follow up on enquiries, and convert opportunities into confirmed sales.

* Develop strong product knowledge and offer innovative, practical solutions to customers.

* Work closely with logistics and procurement teams to ensure smooth, efficient transactions.

* Adhere to all Company Policies and Procedures and consistently uphold the Nixon Hire Values.

* Follow Health, Safety, Environmental, and Quality (HSEQ) processes to maintain compliance at all times.

* Carry out any other duties as reasonably requested by your Line Manager.

Person Specification:

* Self‑motivated, resilient, and energetic.

* Quick‑thinking, adaptable, and able to manage changing priorities.

* A confident communicator with strong customer service and negotiation skills.

* Comfortable working in a target‑driven sales environment.

* Enjoy variety.

* Thrive under pressure.

* Take pride in helping customers find the right solution.

* Experience in a similar role is desirable, but not essential