Disrepair Surveyor – Damp & Mould
The role of Disrepair Surveyor – Damp & Mould involves conducting property inspections, diagnosing issues related to damp and mould, and recommending effective solutions. This is an exciting opportunity to utilise your expertise in property management and make a meaningful impact in London.
Client Details
A major UK housing provider managing a large and diverse portfolio of residential homes across London and the South East. With a strong social purpose, the organisation is committed to delivering safe, well-maintained homes and ensuring high standards of living for all residents.
Within its Direct Maintenance and Repairs function, the organisation is strengthening its specialist disrepair capability, with a particular focus on damp and mould cases. The team operates in a fast-paced, resident-focused environment where technical expertise, accountability, and collaborative working are central to success. This is an opportunity to join a high-performing maintenance division where your work has a direct impact on resident wellbeing and housing quality.
Description
Manage a varied caseload of housing disrepair claims from initial inspection through to resolution, ensuring compliance with statutory and legal protocols
Carry out detailed property inspections with a specialist focus on diagnosing damp, mould, and condensation issues, identifying root causes and appropriate remedial solutions
Undertake comprehensive building surveys to assess defects, structural issues, and general property condition across a wide range of housing stock
Produce clear, accurate and technically sound specifications and schedules of work using NHF SORs to support remedial works and contractor delivery
Monitor and manage contractor performance on-site, ensuring works are delivered to required quality standards, within agreed timeframes and budgets
Manage budgets typically ranging from £5k to £100k, ensuring accurate forecasting, cost control, and appropriate approval of variations
Work closely with internal teams including housing management, legal services, and repairs teams, as well as external consultants and contractors
Ensure all works comply with relevant housing legislation, health & safety requirements, and internal governance procedures
Act as a key point of contact for residents throughout the disrepair process, managing expectations with professionalism and empathy
Maintain accurate case records and updates within property and case management systems to support reporting and performance trackingProfile
Proven experience in a disrepair surveying role within social housing, local authority, or a similar residential property environment
Strong background in building pathology with a particular specialism in damp and mould diagnosis and remediation
HNC/HND or degree in Building Surveying or a related discipline. MRICS, MCIOB, or equivalent professional membership desirable
Good understanding of housing disrepair legislation, landlord responsibilities, contract administration, and health & safety compliance
Experience managing budgets and delivering cost-effective repair solutions using NHF SORs
Strong interpersonal skills with the ability to manage sensitive resident situations and communicate effectively with a wide range of stakeholders
Proactive, organised, and comfortable working in a site-based, fast-moving environment with multiple competing priorities
Confident using Microsoft Office applications (particularly Excel) and property management or case management systemsJob Offer
Salary up to £60,000 per annum plus performance-related incentives and a £1,300 car allowance
Strong pension contribution, generous annual leave entitlement, and access to a comprehensive employee benefits scheme
Agile working arrangement with a blend of site, office, and remote working depending on operational needs
Ongoing training, CPD support, and clear opportunities for progression within a large and evolving repairs function
A highly visible position where your technical expertise directly improves housing conditions and resident wellbeing across communities