Resident Liaison Officer

I’m working with a growing external envelope contractor based in Dartford, delivering projects across England. With a turnover of circa £40m and multiple live sites, they’re continuing to expand their team.

They deliver multi-million-pound façade and cladding projects across the UK, including high-rise remediation and recladding schemes, many of which are carried out in occupied buildings. This makes communication and resident engagement a key part of successful delivery.

They’re now looking to bring in a Resident Liaison Officer to support their live projects.

Key responsibilities:

* Acting as the main point of contact for residents on site

* Managing communications, notices, and updates

* Handling queries, concerns, and complaints professionally

* Supporting site teams to minimise disruption

* Keeping accurate records of resident interactions

Package:
£35k + car allowance + pension + life insurance + 25 days holiday + bank holidays