Resident Liaison Officer

Resident Liaison Officer

St Austell

Part-Time Hybrid Working Available

Start Date: End of June

About Us:
Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level and are currently looking for a Resident Liaison Officer based in the St Austell area.

Day to Day:
Working closely with the site team to support the delivery of refurbishment and maintenance works within occupied properties across the St Austell area.

The successful candidate will act as the key point of contact for residents, ensuring they are fully informed throughout the works process. Duties will include communicating programme updates, arranging access appointments, handling resident queries and concerns, and maintaining positive relationships between tenants, contractors and site teams.

This is a part-time position offering between 20–30 hours per week, with hybrid working and flexible working hours available.

Requirements (Skills & Qualifications):

Previous experience within a Resident Liaison Officer, Tenant Liaison Officer or customer-facing role
Excellent communication and interpersonal skills
Ability to build strong relationships with residents, site teams and clients
Experience working within housing, maintenance, construction or refurbishment environments is desirable
Highly organised with strong administrative skills
Confident handling resident queries and resolving issues professionally
Ability to work independently and as part of a wider team
Strong IT skills including Microsoft Office
Full UK Driving Licence preferredBenefits:

Hybrid working available
Flexible working hours
Part-time opportunity offering work-life balance
Supportive team environment
Competitive salary packagePlease apply or contact Kirsty Rutlidge at Build Recruitment – South West for further details – (phone number removed)