Contract Lead – Repairs & Maintenance (Social Housing)
CONTRACT LEAD – REPAIRS & MAINTENANCE (SOCIAL HOUSING)
Salary: £60,000-£80,000 Package Including Performance Bonus + Benefits
Location: Northern Home Counties / East Midlands Border (with regional travel)
A Growing Business. Increased Operational Demand. Genuine Progression Opportunity.
Our client is continuing to strengthen its operational management structure following significant growth across its social housing repairs and maintenance operations.
As contracts expand and operational complexity increases, the business is seeking to appoint high-potential Contract Leads capable of taking ownership of live operational delivery within a fast-paced, commercially driven environment.
This is not an administration-heavy coordination role.
It is an operational leadership position for individuals who want responsibility, visibility, and the opportunity to progress into broader contract management accountability over time.
The business is specifically interested in individuals with strong operational instincts, commercial awareness, and the confidence to operate in demanding service environments where pace and responsiveness matter.
About the Business
This is a fast-growing, privately owned property services and maintenance business delivering responsive repairs, planned maintenance, voids, and housing maintenance services across the UK.
The culture is:
Operationally focused
Fast paced
Entrepreneurial
Highly accountable The business has continued to grow through operational delivery, client retention, and strong service performance.
Leadership remains close to the operation.
This is not a heavily layered corporate environment where decisions disappear into process.
Individuals who succeed here are those who:
Take ownership
Solve problems
Improve performance
Communicate directly
Operate with pace and accountability
The Opportunity
The Contract Lead role sits directly within the operational engine of the business.
You will work closely with Contract Managers, Controllers, Schedulers, Supervisors, and operational teams to ensure that contracts operate efficiently, productively, and commercially.
The role is ideally suited to individuals who:
Already have operational experience within repairs, maintenance, housing, field service, logistics, or similar environments
Want greater ownership and visibility
Are ready to step into a broader operational leadership role
Have the confidence to manage workflow, productivity, and operational issues in real time This role provides genuine progression potential toward Contract Manager level for individuals who demonstrate operational control, commercial capability, and leadership potential.
What the Role Looks Like
You will:
Support day-to-day operational delivery across live contracts
Coordinate workflow and operational priorities
Work closely with Schedulers and Controllers to maintain productivity
Monitor operational performance and service delivery
Resolve issues quickly and proactively
Support client delivery and operational communication
Help drive productivity, responsiveness, and operational consistency The environment is busy, demanding, and operationally intense.
Success requires:
Organisation
Responsiveness
Commercial awareness
Strong communication
Ability to prioritise effectively under pressure This is a role for individuals who enjoy operational environments and want to make a visible impact.
The Candidate
You may currently be working as a:
Contract Supervisor
Repairs Supervisor
Service Delivery Coordinator
Senior Scheduler
Repairs Planner
Operational Team Leader
Voids Supervisor
Housing Maintenance Coordinator
Junior Contract Manager You may also come from:
Facilities management
Logistics or transport operations
Utilities or field service environments
High-volume operational service sectors Most importantly, you will demonstrate:
Strong operational awareness
Confidence under pressure
Commercial understanding
Accountability and ownership
Ability to coordinate people and workflow effectively
Desire to progress into larger operational responsibility This business values capability, attitude, and operational credibility over corporate polish.
What Success Looks Like
Success in this role will be measured through:
Improved workflow control
Productivity and utilisation
Operational responsiveness
SLA and KPI delivery
Team coordination
Client confidence
Ability to resolve issues proactively The strongest individuals will quickly build credibility through delivery and operational consistency.
What's on Offer
£60,000-£80,000 Package Including:
Performance Bonus
Pension
23 Days Holiday + Bank Holidays
Long-term progression opportunity Environment:
Entrepreneurial
Operationally focused
Fast paced
High accountability
Strong growth trajectory
Why Join
This is an opportunity to join a growing operational business where strong performers are given visibility, responsibility, and progression opportunities.
You will work alongside experienced operational leaders within a business that is continuing to strengthen its management structure as it scales.
If you are operationally strong, commercially aware, and ready for a role with greater responsibility and future progression potential, this is an excellent opportunity to accelerate your career