Hard Services Manager

Hard Services Manager

Location: West Sussex

RGsetsquare recruitment is working with FM and Construction Companies who are responsible for managing a mixture of reactive and planned maintenance contracts across UK.

Salary- £25-£28/hr

Duration- likely 2-3 months

Role overview (summary):

Ensure full statutory, mandatory, and contractual compliance
Lead all hard service disciplines across site
Support the FM team to deliver high‑quality services to clients and customers
Strengthen stakeholder relationships and provide FM resilience
Optimise systems and processes to improve efficiency and reduce energy use
Develop understanding of contract commercial and delivery frameworks
Manage PPM and reactive works to meet SLAs and KPIs
Line manage engineering teams to maximise productivity
Drive 100% PDA usage through training, auditing, and compliance
Maintain engineer training matrix and support development and mentoring
Manage subcontractors in line with contractual requirements
Manage additional works, including scope agreement, quotations, and delivery
Review subcontractor RAMS, issue permits, and ensure compliance
Ensure certification is uploaded to Maximo, SharePoint, and site records
Proactively engage clients and key stakeholders to maximise satisfaction
Ensure all works follow Safe Systems of Work and H&S policies
Assist with monthly reporting and FM initiatives
Promote the One Team ethos across service lines
Lead health & safety ownership, reviews, huddles, and audits
Enhance service delivery through cross‑functional teamwork
Build a proactive, customer‑focused hard services delivery model
Challenge supplier quotations and lead energy‑saving initiatives
Support quarterly energy performance reviews
Attend and represent client meetings when required
Escalate technical issues to the Hard Services and Energy LeadPlease feel free to apply directly via this advert. Your application will be sent to Rishabh Srivastava ((url removed)) directly who will be in touch shortly. Or, feel free to call Rishabh directly on (phone number removed)

RGsetsquare is acting as an Employment Agency in relation to this vacancy

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RG Setsquare is acting as an Employment Business in relation to this vacancy