Resident Liaison Officer

Resident Liaison Officer (RLO) – Kitchen & Bathroom Contracts
North London / Enfield
£31,000 £5,000 Car Allowance
Own Vehicle Required
Permanent Positions

We are currently recruiting for Resident Liaison Officers to join a contractor delivering long-term Kitchen & Bathroom refurbishment works across social housing properties in North London and Enfield.

Projects include:

Internal Kitchen & Bathroom refurbishments
Bathroom pod installations
Occupied social housing properties
Long-term frameworks with Southern Housing and Enfield CouncilKey Responsibilities:

Acting as the main point of contact for residents
Booking appointments and managing access
Handling resident queries and complaints
Providing regular updates throughout the works
Supporting site teams to ensure smooth project deliveryRequirements:

Previous RLO experience within Kitchen & Bathroom works
Social housing / planned maintenance background
Strong communication and customer service skills
Must have own vehicleInterviews are taking place ASAP with immediate starts available