Head of Operations
Head of Operations – Construction / Property Services
Milton Keynes Base | Travel Across Midlands & North of England
Up to £120,000 Package (Inclusive of Car Allowance)
A growing and ambitious construction and property services contractor is seeking an experienced Head of Operations to lead operational delivery across its Midlands & North business unit.
This is a key senior leadership appointment reporting directly to the Business Unit Director, with responsibility for driving delivery performance, programme management, operational consistency and profitability across a portfolio of projects throughout the Midlands and Northern England.
The successful candidate will be a strong operational leader capable of implementing structure, accountability and best practice across multiple projects and delivery teams while ensuring projects are delivered safely, on time and within budget.
This role combines strategic leadership with hands-on operational management and will suit an experienced Head of Operations, Operations Director, Regional Operations Manager, Contracts Director or Senior Operations Manager from a construction, social housing, planned maintenance or property services background.
The Role
As Head of Operations, you will take full ownership of operational delivery performance across the region, ensuring programmes, resources, reporting and project controls are managed effectively.
You will work closely with commercial teams, operational managers and senior leadership to drive performance, improve predictability and protect project margins.
Regular travel will be required throughout the Midlands and North of England to visit projects, regional offices and clients.
Key Responsibilities
Lead operational delivery across all live projects within the Midlands & North business unit
Drive programme management and delivery performance across multiple contracts
Ensure projects are delivered safely, on programme and within agreed commercial targets
Provide leadership to Operations Managers, Contracts Managers, Site Managers and delivery teams
Establish and maintain consistent operational standards across all projects
Drive accountability and performance management throughout delivery teams
Identify and mitigate operational, programme and commercial risks
Work closely with commercial teams to protect profitability and margin performance
Produce accurate operational reports, KPIs and management information for board-level review
Implement operational improvements, systems and best practice procedures
Support client relationships and ensure delivery commitments are achieved
Champion Health & Safety, quality and compliance across all projects
Support business growth by creating scalable operational structures and processes
Requirements
Proven experience in a senior operational leadership role within Construction, Property Services, Social Housing or Planned Maintenance
Experience managing multiple projects and programmes simultaneously
Strong programme management and operational planning expertise
Commercial awareness with a clear understanding of margin protection and project profitability
Experience leading geographically dispersed teams
Ability to influence, challenge and hold teams accountable for performance
Strong reporting, KPI and dashboard management experience
Excellent communication and stakeholder management skills
Full UK Driving Licence
Willingness to travel regularly throughout the Midlands and North of England
Ideal Background
Applications are welcomed from candidates currently working as:
Head of Operations
Operations Director
Regional Operations Manager
Contracts Director
Regional Director
Senior Operations Manager
Head of Property Services
Head of Planned Maintenance
Experience within the following sectors would be highly advantageous:
Social Housing
Planned Maintenance
Property Services
Refurbishment
Construction
Main Contracting
Decarbonisation
Retrofit
Building Maintenance
What's on Offer
Up to £120,000 package inclusive of car allowance
Senior leadership position with significant autonomy
Opportunity to shape operational performance across a growing business unit
Long-term career progression
High-profile role working directly with senior leadership
Stable and expanding contractor with strong growth plans