Front of House Reception Officer

Front of House Reception Officer

Pay: £13.36 per hour (PAYE)
Job Type: Temporary (approx. 4 months – July to October, may vary)
Location: SL6 1RF (Fully onsite)Overview

Provide a professional and welcoming front of house service, acting as the first point of contact while supporting bookings, access control, and day-to-day facilities operations.

Day-to-Day Responsibilities

Welcome visitors and signpost enquiries
Manage reception area, ensuring a secure and professional environment
Coordinate meeting room and desk bookings
Issue visitor badges and support ID pass processes
Maintain visitor logs and handle access queries
Order supplies and manage deliveries
Monitor shared inbox/calendar and communicate with Facilities team
Support events, meetings, and ceremonies
Provide general admin and reception cover as neededRequired Skills & Experience

Previous front-of-house or customer-facing experience
Strong communication and interpersonal skills
Calm and professional under pressure
Organised with the ability to multitask
IT competent (Outlook, Teams, booking systems)
Able to work independently and as part of a teamDesirable

Business Admin / Customer Service qualification
Experience with booking systems or stock ordering
Events or civic support experienceAdditional Information

Reports to: Compliance & Contracts Manager
DBS: Basic check required
Flexibility to cover reception rota and absences requiredTo apply for the Front of House Reception Officer position, please submit your CV detailing your relevant experience