Operations Manager
Operations Manager
📍 Edinburgh & East of Scotland
💷 £55,000 + Car Allowance + Bonus + Excellent Benefits
The Opportunity
Are you an experienced Operations Manager with a strong background in Facilities Management looking for your next challenge?
We're recruiting on behalf of a leading Facilities Management provider for an Operations Manager to oversee a portfolio of commercial contracts across Edinburgh and the East of Scotland.
This is an outstanding opportunity to join a growing organisation and take responsibility for the operational delivery of multiple Hard FM contracts, leading a team of 16 mobile engineers while ensuring exceptional service delivery, client satisfaction and commercial performance.
One of the standout benefits of this role is the 4-day working week. You'll be contracted to 40 hours per week but only work 32 hours across four days, offering an excellent work-life balance while still receiving a full-time salary.
Candidates with an Air Conditioning / HVAC background are highly desirable.
The Role
Reporting to the senior leadership team, you'll have full responsibility for the operational performance of a portfolio of Hard FM contracts across Edinburgh and the East of Scotland.
Key Responsibilities
* Lead, motivate and develop a team of 16 mobile engineers.
* Oversee the day-to-day delivery of multiple Hard FM contracts.
* Build and maintain strong client relationships, ensuring exceptional service delivery.
* Ensure all contractual KPIs and SLAs are consistently achieved.
* Manage operational performance, budgets and contract profitability.
* Conduct regular site visits and client review meetings.
* Ensure statutory compliance and Health & Safety standards are maintained.
* Support recruitment, mentoring and development of engineering teams.
* Identify opportunities for contract growth and additional works.
* Produce monthly operational and financial reports for senior management.
About You
Essential
✔ Previous experience as an Operations Manager within the Facilities Management sector.
✔ Strong experience managing mobile engineering teams.
✔ Proven background delivering Hard FM contracts.
✔ Excellent commercial awareness with experience managing budgets and contract performance.
✔ Strong client relationship and stakeholder management skills.
✔ Excellent leadership, communication and organisational skills.
✔ Full UK Driving Licence.
Desirable
⭐ Air Conditioning / HVAC background.
⭐ Previous experience as an AC Engineer, HVAC Supervisor or Technical Manager.
⭐ F-Gas qualification.
⭐ IOSH or NEBOSH qualification.
⭐ Experience managing regional FM contracts.
What's on Offer?
💷 £55,000 Salary
🚗 Car Allowance
💰 Annual Bonus
📅 4-Day Working Week
⏰ 40-Hour Contract – Work Only 32 Hours
📈 Genuine Career Progression
🎓 Ongoing Training & Development
🏥 Excellent Benefits Package
If you're an experienced Facilities Management professional looking for a genuine work-life balance while leading a successful engineering team across a busy portfolio of contracts, we'd love to hear from you.
Apply today for a confidential discussion