Repairs Planner & Scheduler

Repairs Planner & Scheduler

King's Lynn
£26,000 to £28,000

Gap Construction are recruiting on behalf of a family owned regional contractor specialising in social housing and reactive maintenance. Due to continued growth, they are seeking an experienced Repairs Planner & Scheduler to join their busy office in King's Lynn.

This is a fast paced role that plays a key part in the successful delivery of reactive maintenance works. The successful candidate will have previous experience within a repairs planning and scheduling environment and be confident coordinating multiple operatives, managing changing priorities, and delivering an excellent service to clients and tenants.

Performance Objectives:

Effectively schedule and allocate repair works to operatives
Manage and optimise daily and weekly operative diaries
Prioritise emergency and urgent repairs
React quickly to cancellations, overruns, and changing workloads
Ensure maximum productivity and efficient utilisation of resources
Liaise with tenants, clients, operatives, and management to provide updates and manage expectations
Monitor job progress to ensure works are completed within agreed timescales
Raise and manage works orders accurately
Maintain up to date records and produce reports where required
Identify and escalate issues that may impact service delivery or performance targets

Person Specification:

Previous experience in a Repairs Planner or Scheduler role is essential
Strong understanding of reactive maintenance environments
Experience within social housing or maintenance contracts is highly desirable
Excellent organisational and multitasking skills
Strong communication and customer service abilities
Experience working to KPIs and strict deadlines
Knowledge of building trades and repair processes would be advantageous
Resilient, proactive, and able to remain calm under pressure
Strong attention to detail with excellent problem solving skills
A team player with the ability to manage multiple priorities effectivelyThis role requires previous experience within a repairs planning and scheduling environment. Applications from candidates without relevant planning experience are unlikely to be considered.

Apply

Please apply through our website or get in touch with James at Gap Construction. If you have any questions or are interested in any other opportunities we may have, feel free to contact us on (phone number removed).

This vacancy is being advertised on behalf of Gap Construction, who are operating as an employment agency. Gap Construction is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job.

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