Repairs Manager
Job Title: Housing Disrepair & Property Compliance Manager
Location: Enfield
DBS: DBS Check Required
Driving Licence: Full UK Driving Licence Required
Benefits: Van and fuel card provided
Job Purpose
To lead and manage the Council's Housing Disrepair, HHSRS compliance, and Damp & Mould service, ensuring statutory compliance, protecting tenant health and safety, and delivering high-quality repair and maintenance services. The postholder will ensure full compliance with Awaab's Law and drive continuous service improvement across the housing portfolio.
Key Responsibilities
* Lead the management of housing disrepair cases, including liaison with legal teams, surveyors, and external stakeholders.
* Ensure compliance with HHSRS, Awaab's Law, and all relevant housing legislation.
* Oversee the investigation, remediation, and prevention of damp and mould, promoting a proactive and customer-focused approach.
* Manage inspection, repair, and compliance programmes, ensuring works are completed safely, on time, within budget, and to the required quality standards.
* Lead and manage contractors, consultants, and operational teams, monitoring performance against agreed KPIs.
* Manage complex customer cases and complaints, ensuring excellent resident engagement and support for vulnerable tenants.
* Produce performance reports, maintain compliance records, and support audits and regulatory inspections.
* Manage budgets and risks, identifying opportunities to improve service delivery and reduce disrepair claims.
Essential
* Proven experience managing housing disrepair, HHSRS compliance, and damp and mould services.
* Strong knowledge of housing legislation, building pathology, and repairs.
* Experience managing contractors and multidisciplinary teams.
* Excellent leadership, communication, and stakeholder management skills.
* Relevant qualification in Building Surveying, Construction, Housing, or a related discipline.
* Full UK Driving Licence.
* Basic DBS clearance.
Desirable
* Professional membership (RICS, CIOB, or equivalent).
* Experience working within a local authority or social housing environment