Quality Assurance Manager

Quality Assurance Manager – Construction, Refurbishment & Building Safety Projects – South East London

Our client, a leading national construction and refurbishment contractor, is seeking an experienced Quality Assurance Manager to drive quality standards across a portfolio of residential, social housing, recladding, Building Safety Fund remediation, and planned maintenance projects.

This is a strategic role focused on quality planning, governance, compliance, auditing, and continuous improvement throughout the full project lifecycle.

Key Responsibilities

* Lead and maintain the company's Quality Management System (QMS).

* Ensure Project Quality Plans (PQP) and Inspection & Test Plans (ITP) are established before project commencement.

* Embed quality requirements and hold points throughout all project stages.

* Drive compliance with internal procedures, client requirements, and industry standards.

* Deliver a structured programme of quality audits and assurance reviews.

* Monitor quality trends, identify risks, and implement corrective actions.

* Manage non-conformances, defects, and close-out processes.

* Produce regular quality performance reports for senior management.

* Manage and maintain digital quality management systems.

* Support project teams with quality processes, systems, and documentation.

* Deliver training and guidance to operational teams and supply chain partners.

* Promote a culture of right-first-time delivery and continuous improvement.

* Work closely with operational and SHEQ teams to achieve compliance objectives.

* Engage effectively with clients, consultants, subcontractors, and regulatory bodies.

* Support inspections, audits, and project handovers.

The Ideal Candidate

* Proven experience in a Quality Assurance, Quality Management, or Technical Compliance role within construction or property services.

* Strong knowledge of UK construction standards, Building Regulations, and quality management practices.

* Experience developing and managing PQPs and ITPs.

* Ability to interpret technical drawings, specifications, and contractual requirements.

* Strong auditing, reporting, and governance capabilities.

* Main contractor experience and proficiency with digital quality systems desirable.

* Professional, organised, and detail oriented.

* Confident communicator with the ability to influence and challenge constructively.

* Proactive, solutions-focused, and committed to continuous improvement.

* Able to build strong relationships across site teams and senior leadership