Customer Care Advisor

A Customer Care Advisor / Repairs Planner is required for a contractor based in Greater Manchester for an initial 5 months contract which could lead into a permanent post. The role is working on behalf of a housing association covering the Oldham area.

Key responsibilities:

* Monitor the live job schedule board to ensure engineers are fully utilized throughout the day

* Arranging follow on appointments for any jobs not completed on first visit.

* Allocate Emergencies throughout the day

* Closing jobs in the system complete or cancelled as the day unfolds.

* Clear any jobs flagged as no access (48 hours)

* Appointing any jobs that are unappointed in the system

* Planning appointments for any Legal Disrepair Jobs

* Dealing with any Out of Hours jobs including payments.

* Raising Purchase orders as required.

This is an outstanding opportunity to join a well respected employer with good long term prospects.

RG Setsquare is acting as an Employment Business in relation to this vacancy