Operations Manager – Planned Refurbishment (SHDF Frameworks)

Operations Manager – Planned Refurbishment (SHDF Frameworks)

Location: Covering Hampshire, Berkshire & Oxfordshire
Salary: Industry-leading package + Exceptional benefits
Contract Type: Permanent
Sector: Planned Maintenance & Retrofit (Social Housing)

About the Company:
We are working in partnership with one of the UK’s most respected and successful privately owned main contractors specialising in planned refurbishment and retrofit projects. With a national presence and a well-earned reputation for excellence, they work extensively with Registered Social Landlords (RSLs), delivering high-quality projects with a strong commitment to sustainability and innovation.

Following the recent award of two major frameworks – each valued at c£20 million over 3 years – we are seeking a high-calibre Operations Manager to take full ownership of these schemes in Hampshire, Berkshire, and Oxfordshire. These frameworks focus on retrofit works under the SHDF (Social Housing Decarbonisation Fund) and represent a significant strategic step in our client’s continued growth.

The Role:

Reporting directly to an Operations Director, you will be responsible for the successful delivery of both contracts in their entirety. This is a critical leadership role requiring operational excellence, stakeholder engagement, and a deep understanding of planned refurbishments.

Key Responsibilities:

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Full operational management of two SHDF retrofit contracts

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Oversee site delivery teams, programme planning, budgets, and client relationships

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Ensure health & safety, quality, and compliance standards are met at all times

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Maintain strong communication and reporting lines with the Director and client

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Identify and mitigate risk, drive continuous improvement and innovation

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Lead, mentor and support project teams, promoting a positive and collaborative culture

Requirements:

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Proven experience in operational leadership within planned refurbishment or retrofit projects, ideally in the social housing sector

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Strong commercial acumen and experience managing P&L

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Track record of managing multi-million-pound contracts or frameworks

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Exceptional people management and client-facing skills

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Familiarity with SHDF or similar retrofit programmes is highly desirable

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Full UK driving licence and flexibility to travel within the region

What’s On Offer:

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Industry-leading benefits package, including:

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3 months full paid paternity leave

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6 months full paid maternity leave

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8% employer pension contribution

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A genuine opportunity to join a household name in the industry

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A company with an outstanding culture and exceptionally low staff turnover

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Long-term career progression and a stable, well-funded project pipeline

How to Apply:
If you're an experienced Operations Manager ready to take on a high-impact role with a forward-thinking contractor, apply now or contact us in confidence for more information