Operations Manager – Main Contractor (Social Housing Refurbishment)
Operations Manager – Leading Main Contractor (Social Housing Refurbishment)
📍 Based in Hertfordshire | Projects Across London
💷 Excellent Salary + Lucrative Bonus + Package
Are you a dynamic leader ready to take your career to the next level?
We’re working with a privately owned, fast-growing main contractor specialising in planned refurbishments within the social housing sector – delivering high-quality internal and external refurbishments, SHDF-funded retrofit decarbonisation, and cladding/fire remediation projects across London.
Following a recent major rebrand and a pipeline of secured long-term frameworks, our client is entering a transformational growth phase, set to double in size over the next three years. As such, this is an incredibly exciting time to join a business known for its outstanding reputation, strong client relationships, and exceptional staff retention.
🏗️ The Role
As Operations Manager, you will report directly to the Construction Director and take overall responsibility for project delivery teams across multiple frameworks and workstreams. You’ll lead a team of five experienced Contracts Managers, ensuring the safe, efficient, and high-quality delivery of works in occupied homes.
🔑 Key Responsibilities:
* Lead and support Contracts Managers across multiple refurbishment and retrofit projects
* Oversee project performance, safety, quality, and client satisfaction
* Build and maintain relationships with clients, local authorities, and stakeholders
* Support strategic growth and contribute to business planning alongside the senior leadership team
* Drive a positive site culture and promote company values across all levels
✅ What We’re Looking For:
* Proven experience in a senior operations role within the social housing or refurbishment sector
* Strong leadership and people management skills
* Track record of delivering retrofit, refurbishment or fire remediation projects in London
* Commercially aware, contractually competent and client-facing
* A proactive, solutions-driven mindset with a passion for continuous improvement
🌟 Why Join?
* Join a company with a genuine focus on culture, collaboration, and long-term careers
* Be part of a transformational growth story in a business that values innovation and agility
* Enjoy a very competitive salary package, including a lucrative bonus
* Work with a respected contractor delivering projects that make a real impact in communities
Apply today to take your next step with a contractor that’s going places – and wants you on the journey