Surveying Services Manager
Lewes District and Eastbourne Borough Councils
Service Area: Service Delivery, Housing Property Services
Base: Lewes and Eastbourne
Title: Surveying Services Manager
Grade: Band F
Salary: £41,511 to £52,805 dependent on skills and experience
Hours: 37 hours a week
Contract: Permanent
Asset management and the repairs services for tenants and leaseholders of Lewes District Council and Eastbourne Borough Council is delivered by Housing Property Services. Housing Property Services manage a combined property portfolio of over 8,500 homes and invests c.£20million per annum in maintenance, service contracts, major repairs and improvements.
Housing Property Services manages a varied property portfolio from rural individual properties to flats in busy town centres Our service is also growing as the Councils’ investment companies develop new housing covering a range of different tenures and accommodation types.
We are looking for a Surveying Services Manager to lead and manage a team of Surveyors that deliver our major works and repairs service. You and your team will ensure that the repairing obligations to residents are delivered to a high standard and to the terms of their tenancy agreements, leases and management agreements. The role involves:
- Line management of Surveyors that provide surveying and contract administration services in the Housing Property Services team.
- Providing technical guidance and support to the Surveyors and other non-technical staff to enable them to deliver repair and capital investment services through the supply chain partners and consultants.
- Assisting with performance management of external consultants and contractors for delivery of major works and capital investment, repairs, void properties and adaptation work.
- Leading and directing Surveyors on the resolution of complaints, enquiries by MPs, enquiries by Councillors, enquiries by Ombudsman and Freedom of Information Requests.
- Producing clear specifications, schedules of work and instructions to remedy defects.
- Ensuring through your team the management and supervision of works in progress to ensure delivery in time and to a high quality and customer satisfaction.
- Management of team and systems to evaluate, approve or reject claims and invoices received from contractors.
- Management of team to assist with Insurance claims and disrepair cases.
- Management of team to deal with damp and mould cases.
You will already be involved in property services delivery, having detailed knowledge of major works project management, property repairs and maintenance, and who is keen to develop your career in management of a team. You must hold a relevant professional qualification in surveying or estate management and have membership of a professional body. Knowledge and experience of dealing with external contactors and consultants is essential.
You will need to be confident and have the skill and experience to use property and repair management systems, to manage the delivery of property services.
The closing date for the receipt of applications is Sunday 06 July 2025.
Interview date to be confirmed.