Shift Engineer / Maintenance Supervisor

Shift Engineer / Maintenance Supervisor

POSITION:Shift Engineer/Maintenance Supervisor

REPORT TO:Head of Maintenance and General Manager

WORKING HOURS:09:00 – 17:00, Monday-Friday (and emergencies)

LOCATION: Kilburn, NW6

Salary: Up To £30,000.00

Company Description

The Quarters by Bravo offers the best value short to medium stay option in London, with high-specification and thoughtfully designed suites located in convenient locations with exceptional transport links. Their expert on-site management team ensures a seamless experience for their guests throughout their stay.

Experience & Skills – Essential

* Proven experience in domestic repairs or general residential construction, particularly in plumbing, electrical, or carpentry trades

* Strong verbal and written communication skills in English

* Friendly, professional, and helpful attitude with excellent interpersonal skills

* Reliable team player with a positive mindset and ability to work independently

* Skilled in identifying cost-effective repair solutions

* Experience overseeing contractors and suppliers

* Highly organized with strong multitasking and prioritization abilities

Knowledge & Qualifications

* A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building is expected

* A reasonable level of general education with demonstrable written and numerical skills. Preferably a minimum of education to O’ Level / GCSE level or equivalent

* Knowledge of H&S requirements on site and/or qualifications relating to H&S

Key Role Responsibilities

* Work collaboratively within a friendly, supportive team to maintain high standards of cleanliness, safety, and maintenance across the property.

* Communicate effectively with residents, colleagues, and contractors, ensuring clear understanding and timely responses.

* Monitor and manage maintenance tasks via Basecamp, ensuring timely completion and quality standards, while keeping tenants informed as needed.

* Maintain accurate records of all maintenance activities in line with The Quarters’ policies and procedures.

* Ensure adequate stock levels of supplies and plan for replenishment.

* Respond to emergency maintenance issues outside of office hours when required.

* Perform a wide range of repair and maintenance tasks, including plumbing, carpentry, painting, lighting, and statutory testing.

* Address health and safety concerns promptly and appropriately.

* Conduct regular inspections of communal areas, refuse, and recycling facilities, completing daily/weekly checklists.

* Oversee and coordinate and accompany contractors and suppliers for minor works, ensuring compliance with RAMS and Permits to Work.

* Supervise and maintain external grounds, ensuring cleanliness, safety, and order.

* Manage and update statutory testing records in the Pyramid platform, with support from the Head of Facilities as needed.

* Carry out PAT testing, emergency lighting inspections, weekly fire alarm tests, and fire evacuation drills.

* Follow all company safety procedures and safe systems of work.

* Report incidents and accidents to the GM and document them using the H&S platform (Pyramid).

* Review and update site risk assessments in collaboration with the GM using the H&S and Fire Safety platform