Service Support Manager
Based in Leatherhead (Office-Based)
* Circa £40,000 per annum
* Full-Time, Monday – Friday
* 25 days holiday plus bank holidays
* 7.30am – 5pm
Our client is seeking an experienced Operations Manager to lead their team. Responsible for overseeing the day-to-day running of the department including managing 3 staff, managing a fleet of vehicles, maintaining client relationships and scheduling work.
Key Responsibilities:
* Lead and manage a small team (2–3 office-based staff).
* Oversee and coordinate a fleet of vehicles
* Plan and manage daily jobs / schedules
* Organising vehicle delivery routes, co-ordinating logistics
* Build and maintain strong client relationships
* Manage client accounts including invoicing, payments, and service queries
* Ensure smooth day-to-day operations of the department
* Liaise with other departments to ensure operational efficiency
Requirements:
* Proven experience in operations and logistics
* Strong leadership and people management skills
* Excellent organisational and multitasking abilities
* Competence in account and invoice management
* Effective communication and customer service skills
* Proficient in standard office software (e.g., MS Office, scheduling tools)
What We Offer:
* Competitive salary around £40,000 per year
* Opportunity to lead a dedicated team in a well-established business
* Office-based role in a friendly and professional environment
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer