Repairs Manager

Repairs Manager – Social Housing

Salary: £50,000 – £55,000 per year
Additional Perks: £3,000 car allowance, laptop, mobile phone
Work Environment: Office-based (Hertfordshire)
Contract Type: Full-time, permanent

R9 Recruitment is proud to partner with a respected social housing provider in search of a Repairs Manager to oversee the operational delivery of their in-house responsive repairs team.

This role is ideal for a proactive manager with strong commercial awareness and a passion for excellent customer service. You’ll manage supervisors and surveyors, optimize repairs service delivery, ensure compliance, and contribute to broader strategic objectives within social housing.

Key Responsibilities:

* Manage emergency, routine, and out-of-hours repairs

* Lead and develop the repairs team, including external contractors

* Manage budgets, KPIs, and service improvement strategies

* Enhance customer satisfaction through efficient repairs operations

* Ensure compliance with health & safety regulations and company policies

* Oversee fleet management, supply chain, and contractor relationships

* Support long-term planning and business development within social housing

Requirements:

* Management experience in responsive repairs or property maintenance

* Strong knowledge of social housing regulations, compliance, and service standards

* Excellent organisational, communication, and stakeholder management skills

* A commercial mindset with a commitment to repairs service excellence

If you're ready to take on this Repairs Manager role and make a meaningful impact in social housing, apply today