Aftercare Manager – HIgh-End Residential

Aftercare Manager – High-End Residential Projects

We are recruiting an organised and client-focused Aftercare Manager to support the handover and post-completion phase of luxury residential fit-out projects across London. You will manage client expectations, coordinate defect resolution, and maintain the contractor's high standards of service and finish.

Key Responsibilities:

Serve as the main point of contact for clients post-handover
Log, track, and manage defect rectification in collaboration with trades and subcontractors
Ensure all works are completed promptly and to specification
Coordinate access and communicate with clients and consultants effectively
Report on aftercare performance and implement process improvements
Support the transition between delivery and aftercare teamsRequirements:

Experience in a client-facing construction or aftercare role
Understanding of high-end finishes, detailing, and defect management
Strong communication, planning, and coordination skills
Ability to maintain calm and professionalism under pressure
Knowledge of construction processes and residential fit-outIf you are keen apply now or for more information, please contact Neil.

Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief