Implementation Coordinator

Job Title:

Implementation Co-ordinator

Contracts Administration (Construction)

Reporting to:

Senior Implementation Manager

Employment Location:

UK

General Job Description / Key responsibilities

The Implementation Coordinator reports directly into the Senior Implementation Manager and is responsible for supporting all site installation services working in partnership with the Sales Support Team and an Ecosystem of Installation Partners.

The Implementation Co-ordinator supports the Installation Manager and Service Supervisor with successful implementation of projects and service activity through orchestrating associated activity, ensuring that all customer activites are planned and resourced to deliver their requirements both on cost and on time, this includes completion of assigned projects in compliance with customer expectations, company objectives, and all contractual documentation.

With a good attention to detail, they will ensure effective contract administration, in conjunction with the Implementation Manager and service partners. Responsible for coordination of all aspects of a project and construction activities to ensure all assigned activities are completed to the clients satisfaction to ensure customer satisfaction and achievement of planned profitability.

Objectives / Key deliverables / KPI

Support the business strategy with installation service delivery across all accounts

Support the Installation Manager with effective training and planning

Support with administration of the labour schedule to deliver all projects ’right first time’

Support with administration of onsite issues & snags

Administration of job briefs and job packs

Work experience:

IT literate with an excellent knowledge of Word and Excel, Outlook.

Industry experience:

Experience within a manufacturing or engineering environment (desirable).

Sales experience:

Budget/ Sales responsibility:

Formal education:

Post-secondary education

Language:

English in speech as well as written

Results:

Support with delivery of all installation requirements to a high standard – this will promote growth within the accounts and also with the services function. All installations should be delivered to exceed the client expectations, compliant with Health & Safety and within budget.

Business travels:

Willingness to be flexible with working hours to respond to the needs of the business