Operations Director
Operations Director (12-Month Maternity Cover)
📍 Essex
🕒 Full-time | Fixed-Term (12 months + possibility of extending)
💼 Senior Leadership Role
We are looking for a confident and hands-on Operations Director to join a growing fire protection group on a 12-month maternity cover contract-with the potential to extend.
This is a strategic and operational leadership role, suited to someone who thrives in a fast-paced, multi-faceted environment. You'll oversee core business operations at their Essex office, help develop systems for new ventures-including a manufacturing facility-and play a key role in financial planning, HR, reporting, and company-wide optimisation.
This role is an exciting oppurtunity for an individual with a wide range of experience, as this role will include helping out and being responsible for various aspects of the Groups business.
Key Responsibilities
🔹 Office Leadership & Staff Management (50% of role)
Oversee a team of 15-20 office-based staff, including Admin, Coordinators, and Contract Managers
Manage and allocate workloads effectively, ensuring time and cost efficiency
Develop and monitor internal operational processes to support high performance
Handle recruitment, onboarding, and day-to-day HR matters, including staff development and performance
Act as the main point of contact for staff on internal systems and software support
Resolve operational challenges and provide on-the-ground problem-solving
🔹 Operational Development & Project Setup
Set up systems, processes, and resource planning for new client contracts, projects, and internal initiatives
Lead the implementation of operational software and training across group businesses
Support the operational integration of a new manufacturing site and also a potential facilities management division
🔹 Financial Oversight & Strategic Input
Work closely with the Finance Manager to:
Produce cashflow forecasts and financial performance reporting
Monitor client and job margins, cost controls, and budget adherence
Manage and escalate bad debt issues where required
Analyse financial reports to provide strategic insights to the Director and support sound business decision-making
Lead on renewing business insurance policies in a timely and compliant manner
🔹 Process Improvement & Reporting
Continuously review existing workflows to identify areas for improvement and automation
Introduce new processes or systems where needed to enhance reporting accuracy and operational efficiency
Create clear documentation for new and existing procedures to ensure smooth handover and scalability
🔹 Leadership & Business Support
Act as a trusted advisor to the Director, offering input on:
Day-to-day problem-solving
New business opportunities
Risk management and cashflow impact assessments
Help drive a culture of accountability, innovation, and continuous improvement across all departments
About You
Experienced in senior operational leadership-ideally within fire protection, construction, engineering, or a related industry
Adept at managing teams, resources, and interdepartmental operations
Strong financial acumen with a background in cashflow planning and budget oversight
Skilled in HR, performance management, and recruitment
A clear communicator and systems-thinker who can introduce, manage, and train staff on new technologies.
What We Offer
Competitive salary, depending on experience
Performance-related bonuses and benefits package
A pivotal role in an expanding business with exciting new ventures
Exposure to multiple business models and leadership in high-impact areas
Supportive leadership team and collaborative working culture
Apply Now
Are you ready to lead operations through an exciting and pivotal phase?
📧 Please send your CV and cover letter to