Community Liaison Office

Job Title: Community Liaison Officer
Location: Cardiff, City Centre
Sector: Construction / Tier 1 Contractor
Project: Flagship, Major Building Development

Are you passionate about community engagement and looking to make a real impact on a high-profile construction project in the heart of Cardiff?

We are recruiting for a Community Liaison Officer to join a market-leading Tier 1 building contractor, working on one of the most exciting and high-profile developments currently underway in the city.

About the Role:

As the Community Liaison Officer, you will act as the key point of contact between the construction project and the local community – both residential and commercial. Your role will be to ensure that the community is informed, engaged, and supported throughout the duration of the build. You will:

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Maintain regular communication with local residents, businesses, and stakeholders.

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Manage community feedback, resolving any issues or complaints effectively and professionally.

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Organise and attend meetings, community forums, and public consultations.

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Produce newsletters, updates, and communication materials to keep the public informed.

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Represent the contractor in a positive, proactive manner, building trust and strong relationships.

About You:

We’re looking for someone with excellent communication and interpersonal skills, with previous experience working in a community-focused or liaison role. You will need to be confident, diplomatic, and able to work independently while managing multiple priorities.

Essential:

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Strong background in community engagement, stakeholder relations, or a similar role.

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Excellent verbal and written communication skills.

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Ability to handle sensitive issues with professionalism and tact.

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Experience working on or around construction or infrastructure projects is desirable, but not essential.

What’s on Offer:

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A unique opportunity to work on a landmark project with a highly respected Tier 1 contractor.

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The chance to play a pivotal role in shaping positive relationships between a major construction project and the wider community.

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Competitive salary and benefits package.

This is more than just a job – it’s your opportunity to be part of something transformative for Cardiff’s cityscape and community.

To apply, please send your CV and a brief cover letter outlining your relevant experience