Resident Liaison Officer

Workmans Recruitment

The client is a long-established social housing contractor, specialising in planned capital works, cyclical decorations, major works and retrofit schemes. They've been around for 80 years and work with some of the largest housing associations and councils across the UK.

Step straight into a salaried position with a company car and fuel card and start earning right away. You'll get proper security and the tools you need to do the job well, without waiting around.

There's real room to grow here too. You'll get regular training that will help you develop your skills and move up. You'll be part of a team that's actually expanding, giving you more opportunities to take on bigger projects and progress your career.

And you won't be stuck behind a desk. You'll be out and about, meeting people, solving problems and making sure projects run smoothly. It's a chance to use your communication skills and build a solid career in construction project support.

What you'll do

You'll be working directly with residents, keeping them informed about construction projects that affect their homes. You'll handle concerns, offer support and make sure things run as smoothly as possible on the ground.

Key activities will include:

* Sending letters to residents about upcoming projects

* Visiting homes to offer advice and support

* Working with painters and subcontractors to arrange appointments

* Attending meetings with the construction team to discuss planned works

* Updating managers on how capital works are affecting residents

What you'll need

* A full UK manual driving licence, as you'll be travelling around a lot

* Strong face-to-face customer service experience, so you can handle conversations calmly and clearly

* Good time management and organisational skills to keep on top of your workload

Package & Benefits:

* £25,000 – £30,000 per annum

* Company Vehicle + Fuel Card

* 21 days holiday, + bank holidays, and your birthday Off!

* Company Pension

* Health and Life Insurance

* Opportunity for progression

* Regular training

* Employee Discount Portal

* Social Company Events

Working Hours:

* Monday – Friday

* 8:00 AM – 5:00 PM

* 1 Hour Lunch Break

* 40 hours per week