Housing Repairs And Maintenance Operations Manager
Housing Repairs & Maintenance Operations Manager Required To Work With Leading And Highly Reputable Housing Association based in the Nottinghamshire Region.
My client requires a high experienced and professional housing repairs and maintenance operation manager to join their award winning maintenance division based in Nottinghamshire.
This is a great opportunity to shape how our client delivers responsive repairs, void refurbishments, and planned works across the Nottingham, Worksop and Newark area-ensuring every customer experience reflects the clients values of care, consistency, and accountability.
You'll be the driving force behind a high-performing, multi-skilled team. You'll lead with purpose, inspire a culture of ownership, and ensure our services are safe, efficient, and customer focused.
Your leadership will directly impact customer satisfaction, operational performance, and employee engagement-making a real difference in the communities we serve.
What you'll be doing
Leading and motivating a team of Locality Area Managers, In-Day Schedulers, and Trade Operatives
Delivering high-quality customer-first services with right-first-time repairs and voids
Embedding a culture of accountability, safety, and continuous improvement
Managing budgets and resources effectively and delivering value for money
Using data and insight to inform decisions and improve performance.
Collaborating across Housing, Neighbourhoods, Commercial, and Asset teams to deliver a seamless, locality-based serviceIt is Essential that you'll bring
Strong technical knowledge of property maintenance and building compliance.
Up-to-date understanding of Health & Safety legislation, Decent Homes Standard, and HHSRS
Proven experience in leading teams and driving service improvements.
A collaborative, inclusive leadership style with a focus on coaching and development
An HNC/HND in Construction or Building Management (or working towards) and/or CIH Level 4You'll be measured on success by:
95% of repairs and voids completed within target.
85% first-time fix rate
95% customer satisfaction with repairs and estates
Improvements delivered, cost-efficiency, and sustainability outcomes.Job Details:
Salary: £59,693 per annum + Excellent Benefits
Location: Nottinghamshire (Nottingham, Newark & Worksop)
Hours: 40 hours per week
Holiday: 28 days holiday plus bank holidays.
Pension scheme: Matched with min contribution of 3% up to 6% so combined max would be 12%
Interested? Call Sam Hayes on (phone number removed) or email
INDPS