Regional Operations Manager

Regional Operations Manager – PFI/FM
Location: North London
Salary: Competitive + Package

We are seeking an experienced Regional Operations Manager to lead the delivery of Hard and Soft FM services across a PFI/PPP portfolio. This is a senior leadership role with responsibility for contract delivery, client relationship management, compliance, financial performance, and people leadership.

Key Responsibilities

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Oversee operational delivery of FM services across multiple sites to agreed KPIs and SLAs.

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Ensure compliance with PFI/PPP obligations, statutory requirements, and health & safety standards.

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Act as the senior point of contact for clients, building strong long-term partnerships.

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Drive performance improvement and implement best practice across the portfolio.

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Manage budgets and lifecycle funds, working with commercial teams on efficiency and risk mitigation.

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Lead and develop a team of contract managers, fostering a positive, inclusive culture.

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Identify and mitigate risks, ensuring resilience in service delivery.

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Champion customer experience and continuous improvement.

About You

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Proven track record in delivering large-scale FM contracts (PFI/PPP essential).

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Strong leadership skills with experience managing diverse teams across multiple sites.

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Commercially and financially astute, with experience managing profit & loss.

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Knowledge of public sector contracts in health, education, or local authority environments.

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IOSH/NEBOSH qualified.

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Experienced in delivering Hard FM/Technical FM services at senior level.

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Strong communication, organisational and stakeholder management skills.

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Willingness to travel across multiple sites.

This is an opportunity to join a leading organisation and take ownership of a high-profile portfolio. If you have the senior FM leadership experience required, we would like to hear from you.

Apply now for further details