Operations Director
Position: Operations Director / Operations Manager
Location: Lancashire
Salary: c.£90,000 + package & bonus
Company Overview
Our client is a well-established and highly reputable construction business based in Lancashire with a turnover of c.£20m. Having grown substantially over the past five years, the company is now entering an exciting new phase of development. With robust financial stability and a strong reputation across commercial, education, and leisure sectors, they are consolidating their Senior Management team to ensure sustainable growth and operational excellence.
The company undertakes a wide range of projects, predominantly fit-out, but also extensions and small build schemes, with project values up to £5m. They are committed to community engagement and charitable initiatives, ensuring their values remain central to their operations.
Role Overview
The Operations Director/Manager will play a pivotal role in shaping and delivering the company’s operational strategy. Reporting to the Managing Director, you will oversee all live projects, leading Project Managers and Site Teams to ensure safe, efficient, and profitable delivery. You will also act as a key client-facing representative, ensuring the highest standards of quality and service to secure repeat business.
Key Responsibilities
Provide leadership and operational oversight across all projects, ensuring delivery on time, to budget, and to the highest quality.
Oversee Project Managers and Site Teams, ensuring clarity of objectives, accountability, and effective performance management.
Act as a senior client contact throughout projects, fostering strong relationships to encourage repeat business and long-term partnerships.
Develop, refine, and implement processes and systems that improve operational efficiency and support sustainable growth.
Ensure compliance with health, safety, and environmental standards across all sites.
Monitor and report on project performance, identifying risks and implementing corrective actions.
Work closely with the Senior Management team to develop and deliver business strategy.
Support and mentor staff, creating a high-performance culture across operational teams.
Candidate Profile
Proven experience in a senior operational role within construction, ideally with exposure to fit-out, extensions, and small build schemes.
Strong track record of delivering projects up to £5m.
Excellent leadership skills, with the ability to motivate and manage multidisciplinary teams.
Client-focused, with outstanding communication and relationship-building skills.
Commercially astute, with strong financial and contractual understanding.
A strategic thinker who can balance long-term vision with day-to-day operational priorities.
Knowledge of health and safety regulations and best practice.
A collaborative and values-driven leader who shares the company’s ethos of community and giving back.
What’s on Offer
Salary c.£90,000 + package & bonus.
The opportunity to play a key role in the next phase of a highly successful, cash-rich, and growing business.
A senior leadership role with significant influence and responsibility.
A supportive, values-led culture with a focus on community and long-term success