Support Services Manager
Job Title: Support Services Manager
Location: Orpington
Salary: £50,000 – £60,000 per annum
Sector: Construction
Contract Type: Permanent
About Us:
We are a dynamic, multi-sector construction company delivering high-quality projects across commercial, industrial, and residential sectors. Our success is built on innovation, collaboration, and an unwavering commitment to excellence. We're now looking for a Support Services Manager to join our leadership team and ensure our internal operations run smoothly and efficiently.
The Role:
This is a pivotal role responsible for overseeing all non-core business operations within the company. Reporting directly to senior leadership, the Support Services Manager will manage key areas including:
* Office Management – ensuring day-to-day administrative operations are efficient and effective.
* Technology Oversight – managing IT systems, software, and infrastructure across the business.
* ISO Quality Management – maintaining and improving the company’s ISO procedures and processes.
* Cyber Security – implementing and monitoring best practices to safeguard company data and systems.
* Fleet Management – overseeing a medium-sized fleet of company vehicles, including procurement, maintenance, and compliance.
* Warehouse Operations – managing a small warehouse facility, including stock control and logistical support.
Key Responsibilities:
* Lead and coordinate internal support functions to align with business goals.
* Act as the main point of contact for IT vendors and internal tech support.
* Ensure compliance with ISO standards and drive continual improvement.
* Support the company’s cyber security strategy, including risk assessments and staff training.
* Develop and maintain effective fleet and warehouse management systems.
* Create a positive, solution-focused environment for internal teams.
About You:
We’re looking for someone with a positive mindset who thrives in a fast-paced, multi-disciplinary environment. You should be naturally supportive, proactive, and a great communicator who can balance strategic oversight with hands-on management.
Essential Skills & Experience:
* Strong background in IT systems and technology management.
* Experience managing office functions and administrative teams.
* Knowledge of ISO quality standards and process implementation.
* Understanding of cyber security protocols and best practices.
* Previous experience in fleet and/or warehouse management.
* Excellent organisational, listening, and coordination skills.
Why Join Us?
* Be part of a growing, forward-thinking company.
* Work alongside a passionate and experienced team.
* Enjoy a varied role with real autonomy and impact.
* Competitive salary and benefits package