Scheme Manager
Scheme Manager – Sheltered Housing
Location: St Helens / Liverpool / Warrington
Salary: £28,589
Contract: Temp / 3 months
We are recruiting for a Scheme Manager to oversee sheltered/independent living schemes, ensuring residents are supported to live safely, independently, and as part of a thriving community.
This is a rewarding role where you will be the first point of contact for residents, providing day-to-day housing management, wellbeing support, and promoting social inclusion through activities and engagement.
Key Responsibilities
Manage the daily running of sheltered housing schemes, ensuring compliance and safety.
Act as the first point of contact for residents, contractors, and external agencies.
Carry out wellbeing calls, daily checks, risk and needs assessments, and case reviews.
Support residents with sustaining their tenancy, understanding their rights and responsibilities.
Signpost residents to support services, including social care and welfare benefit advice.
Respond to low-level tenancy disputes and liaise with relevant teams where necessary.
Deliver activities and engagement sessions to promote health, wellbeing, and inclusion.
Assist with lettings and property inductions, ensuring smooth transitions for new residents.
Monitor and report repairs, carry out health and safety checks, fire alarm tests, and estate inspections.
Uphold safeguarding responsibilities, ensuring any concerns are reported promptly.
About You
We are looking for someone with:
Experience in sheltered housing, housing management, or a social care setting, ideally with older or vulnerable people.
Strong communication and relationship-building skills.
Ability to manage caseloads, assessments, and crisis situations effectively.
Knowledge of safeguarding practices and tenancy management.
Confidence in using ICT systems and digital tools.
A flexible, proactive approach with resilience and problem-solving ability.
A CIH Level 3 qualification is desirable (or willingness to work towards it). A driving licence and the ability to travel between schemes is required.
What's on Offer
A rewarding role supporting older residents to live safely and independently.
A competitive salary of £28,589.
Opportunities for professional development and training.
Feel free to contact our consultant Georgia King on (phone number removed) or
(phone number removed)
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