Contracts Manager
Job Title: Contracts Manager – Social Housing Maintenance (NHF Schedule of Rates)
Location: Hillingdon, Greater London
Salary: £60,000 – £80,000 (DOE) + Benefits
Contract Type: Permanent
The Company
Our client is a design and build main contractor with over 30 years of experience delivering high-quality refurbishment and development projects across multiple sectors. Their expertise spans Social Housing Maintenance, Office Refurbishment, Building Development, Hospital Refurbishment, School Refurbishments, and High-End Residential Developments.
With a proven track record of successfully completing projects to the highest standard, they are proud of our reputation for excellence and client satisfaction. Their focus is on creating long-term value for clients while improving the spaces and communities we work in.
The Role
We are seeking an experienced Contracts Manager to oversee the delivery of responsive repairs, planned maintenance, and void works across our social housing portfolio. You will be responsible for ensuring that all works are delivered to the highest standard, on time, and within budget, while maintaining compliance with the NHF Schedule of Rates Version 8.
Key Responsibilities
*
Manage day-to-day delivery of social housing maintenance contracts, ensuring service quality and client satisfaction.
*
Monitor financial performance, cost control, and variations using NHF SoR V8.
*
Lead, support, and develop site managers, supervisors, and operatives.
*
Ensure compliance with health & safety regulations and company policies.
*
Build and maintain strong relationships with clients, residents, and stakeholders.
*
Prepare and review contract reports, KPIs, and performance data.
*
Identify opportunities for service improvements and efficiencies.
About You
*
Proven experience as a Contracts Manager (or similar role) in social housing maintenance.
*
Strong knowledge and practical use of NHF Schedule of Rates (Preferably Version 8).
*
Excellent leadership, organisational, and communication skills.
*
Financial and commercial awareness, with the ability to manage budgets and forecasts.
*
A customer-focused approach with the ability to resolve issues effectively.
*
Strong knowledge of health & safety compliance in housing maintenance.
*
Full UK driving licence.
What We Offer
*
Competitive salary and benefits package.
*
Company car / car allowance.
*
25 days holiday + bank holidays.
*
Pension scheme and other employee benefits.
*
Career development and training opportunities