Senior Projects Coordinator

Taylor Stevenson are proud to be working with a thriving fire protection company who are looking for a Senior Projects Coordinator to join their team based in Ollerton.

Responsibilities-

* Lead suppression projects, including design, cost estimation, stock ordering, scheduling, and invoicing.

* Ensure projects and designs are delivered to a high standard while maintaining excellent customer service.

* Review and report department performance metrics.

* Negotiate prices, delivery terms, and specifications with customers, suppliers, and sub-contractors.

* Work closely with the service team & sub-contractors to efficiently schedule engineers and monitor project progress.

* Conduct site visits, audits, and client meetings, providing surveys and support when necessary.

* Select and manage suppliers/sub-contractors, regularly reviewing their quality, delivery performance, and pricing.

* Provide technical guidance and support training for engineers to maintain industry standards.

* Identify and escalate customer complaints to the Commercial Director and ensuring they are accurately recorded on the internal complaints register, ensuring they are resolved satisfactorily.

* Actively contribute to evolving the team’s processes to meet the changing needs of the business.

* Liaise with service, install and estimating departments to gain best utilisation of labour.

* Develop customer relationships. Take care of customer concerns or complaints quickly and professionally.

* Support company operations where required.

Skills-

* Comprehensive fire industry knowledge

* CAD Experience would be an advantage

* Supervisory experience

* Strong customer facing skills

* Strong written and verbal communication

* Self-Motivated

* Creative problem solving

* Personality – energy, drive and enthusiasm

* Full UK Driving Licence

Salary- £28-£32k dependant on experience

Monday-Friday 08.30-17.00