Service Administration

Service Administrator
Location: Derby, DE11
Type: Full-time | Permanent
Salary: £27,000 – £30,000 DOE

Are you a confident communicator with a talent for building relationships and a background in sales or customer service? Do you thrive in a fast-paced environment where organisation and attention to detail are key? If so, this opportunity could be a great fit.

A leading provider of innovative masonry support and structural solutions is seeking a proactive and personable Service Administrator to join their dynamic team. This is an excellent opportunity for someone with strong administrative skills and a passion for delivering outstanding service to architects, engineers, and design professionals.

Key Responsibilities

Build rapport with architects and specifiers to support project development
Coordinate CPD (Continuing Professional Development) bookings and issue certificates
Manage project schedules and follow up on key milestones
Log and track project leads using internal systems
Provide timely and accurate administrative support to the external specification team
Maintain and update the NBS specification platform and report on usage
Proactively arrange meetings and presentations to promote products and services
Deliver exceptional customer service via phone and email

What We're Looking For

Previous experience in an administrative role
Background in sales, customer service, or account management is highly desirable
Confident communicator with excellent written and verbal skills
Strong organisational skills and ability to manage multiple priorities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Proactive, target-driven mindset with a willingness to learn

What's on Offer

Competitive salary
33 days holiday (including Bank Holidays), increasing with service
Option to sell or carry over holidays
Long service awards
Career progression opportunities in a growing, innovative company
Access to staff rewards and discounts
Health Assured Employee Assistance Programme
Life Assurance
Wellbeing support through a dedicated schemeIf you're ready to take the next step in your career and make a real impact in a company that values innovation, collaboration, and personal growth, apply today.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age