Operations manager
Your New Role
As Operations Manager, you will lead a high-profile Private Finance Initiative (PFI) contract across Avon & Somerset Courts, including Bristol Magistrates Court, North Somerset Courthouse, and Queensway House. You'll manage a team of up to 20 and oversee the delivery of services across three critical sites, ensuring contractual compliance, operational excellence, and long-term sustainability.
Key responsibilities include:
Managing budgets, service delivery, and lifecycle planning
Leading and developing Site Managers
Ensuring statutory compliance and health & safety standards
Managing supplier relationships and contract KPIs
Driving continuous improvement and sustainability
Leading client meetings and performance reviews
What You'll Need to Succeed
To be successful in this role, you will bring:
2-3 years' experience managing PFI contracts, ideally within the public sector or justice environment
Strong leadership skills in multi-site operations
Proven ability to manage budgets and deliver results
Technical or FM qualifications (IWFM, NEBOSH preferred)
A resilient, customer-focused mindset with excellent stakeholder engagement skillsAll successful candidates will be subject to full clearance.
What You'll Get in Return
A competitive salary of £59,200 per annum and a comprehensive benefits package designed to support your career and personal wellbeing, including:
Career progression opportunities, including routes to Account Manager
Fully funded leadership training and development programs
At least 24 days holiday plus bank holidays, with the option to buy more
Generous pension scheme with enhanced employer contributions
Flexible benefits including insurance options, Cycle2Work scheme, and discounted gym membership
Access to exclusive discounts from leading retailers and services
Two Social Impact Days annually for volunteering and fundraising
Family-friendly policies and support networksWhat You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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