Resident Liaison Officer

Resident Liaison Officer – 6-Month Project (Guildford), Next Project in South West London

Since our establishment in 1986, we have experienced consistent growth. While we don’t aim to be the largest service provider, our goal is to be the best. We work closely with some of the UK’s leading building owners, landlords, and facilities managers to deliver strategic building repairs, planned maintenance, and improvement works across a wide range of property sectors.

Benefits

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Annual Leave: 25 days plus bank holidays

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Long Service Awards: Recognition and rewards for continuous service at key milestones

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Perkbox Membership: Enjoy free coffees, cinema tickets, trips away, and more

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Volunteer Day: One paid day per year to support a charitable cause

The Role

Resident Liaison Officers (RLOs) act as a key point of contact for residents, ensuring they feel respected, supported, and informed throughout their interactions with our team. We’re looking for someone with a caring and compassionate attitude who can show empathy and take a proactive approach in supporting residents.

Responsibilities

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Attend resident meetings and surgeries

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Support vulnerable residents when reporting repairs

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Keep residents and scheme managers informed on project progress