SCH01

Scheduler – 3 month fixed term contract (potentially going permanent)

The Role

You will work as part of a busy team, assisting the operational team to plan and schedule works efficiently and cost-effectively, ensuring a high-quality service for all residents and customers.

Responsibilities

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Provide excellent customer service to residents and customers

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Arrange appointments with tradespeople in a cost-effective and organised manner

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Respond to queries from residents and manage appointment changes

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Reschedule appointments using planning tools

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Log current jobs onto the job management system/database

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Collaborate with supervisors and tradespeople to organise and schedule work

Requirements

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Experience working in a call centre or customer service environment

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Ability to multitask and meet deadlines and targets

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Excellent communication skills and strong attention to detail

This list is not exhaustive, and flexibility may be required to support the success of the department.

If this opportunity excites you, we would love to hear from you!

Diversity & Inclusion

We value diversity in our business and actively celebrate it for the benefit of our employees, clients, and community. We are proud to be an equal opportunity workplace and embrace diversity above all.

If you require any accommodations during our hiring process, please let us know in your application. Our goal is to make the assessment process fair, transparent, and supportive of your needs