Scheduler

R9 Recruitment is excited to announce an opportunity for Scheduler to work on behalf of a Social housing company.

Salary: £26,000

Benefits

* Annual Holiday: Increase after 1 year of service, up to a maximum of 5 additional days.

* Long Service Awards: Continuous service is rewarded at key milestones.

* Perkbox: Enjoy perks ranging from free coffees and cinema tickets to trips away and much more.

* Volunteer Day: Paid yearly volunteer days for a worthy cause.

Responsibilities

* Provide excellent customer service to residents and customers.

* Arrange appointments for residents with tradespeople in a cost-effective and organised manner.

* Handle queries from residents and manage appointment changes.

* Reschedule appointments using our planning tools.

* Log current jobs onto our job management system/database.

* Collaborate with Supervisors and tradespeople to organize and schedule work.

Requirements

* Experience working in a call centre environment.

* Ability to multi-task and meet deadlines and targets.

* Excellent communication skills and attention to detail.

If you are interested in this role then please click apply