Operations Director
Operations Director – Social Housing & Refurbishment
Warrington | £Neg + Excellent Package
Your new company
Our client is a leading regional contractor specialising in social housing refurbishment, maintenance, and regeneration works. With a strong reputation for quality delivery, innovation, and community impact, they partner with local authorities and housing associations across the North of England to deliver sustainable improvement programmes. Their success is built on a people-first culture, where collaboration, accountability, and continuous improvement are central to their growth.
Your new role
Our client is seeking an Operations Director to lead their delivery function across multiple social housing maintenance and refurbishment contracts, collectively valued at around £20 million. Based from Warrington, you will have overall responsibility for the Delivery team, including two Operational Leads, Contract Managers, and Site Managers working across five live projects in the Northwest.
This is a key leadership role, requiring a commercially aware and delivery-focused professional who can drive performance, safety, and customer satisfaction while maintaining high standards of quality and compliance.
Responsibilities will include:
Providing strategic leadership and operational oversight across all live contracts
Managing and mentoring a team of Operational Leads, Contract Managers, and Site Managers
Ensuring all projects are delivered safely, on time, and within budget
Driving continuous improvement in quality, customer experience, and productivity
Building strong relationships with clients, local authorities, and internal stakeholders
Overseeing resource planning and workforce performance to ensure efficiency
Working closely with commercial teams to support cost control and contract compliance
Leading on health, safety, environmental, and sustainability initiatives
Managing KPIs, reporting on project performance, and implementing improvement plans
Supporting business growth and contributing to operational strategy and planning
Promoting a positive, collaborative culture across delivery teamsWhat you will need to succeed:
Proven experience as an Operations Director, Regional Manager, or Senior Contracts Manager within social housing, refurbishment, or planned maintenance
Strong background managing large, multi-site delivery teams and contracts.
Exceptional leadership and people management skills
Excellent understanding of social housing frameworks, client expectations, and compliance standards
Commercially astute with the ability to balance quality, cost, and delivery targets
Strong focus on health & safety, customer satisfaction, and performance excellence
Ability to communicate effectively at all levels, both internally and externally
Full UK driving licence and flexibility to travel between sites across the North WestWhat you get in return:
This is an excellent opportunity to join a forward-thinking, values-driven contractor that is experiencing sustained growth across the North. You'll play a pivotal role in shaping the operational performance of the business while leading a dedicated and experienced team.
In return, you will receive:
£Neg (depending on experience)
Comprehensive executive package
Company car or car allowance
Private healthcare
Performance-related bonus
Generous holiday entitlement plus bank holidays
Enhanced pension scheme
Ongoing professional development and leadership support
You'll be joining a progressive organisation that values integrity, teamwork, and accountability – offering the autonomy and influence to make a genuine impact on both business performance and the communities it serves.
Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris.
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Please Note: Due to high volume of applicants, only those shortlisted will be contacted.
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