Contracts Manager
The Company
We are currently working in partnership with a well-established, family-owned business that brings decades of experience.
Their core expertise lies in the refurbishment and maintenance of social housing, as well as the development of new-build projects within the public sector.
With an annual turnover exceeding £20 million, the company manages a diverse portfolio of projects ranging in value from £100,000 to over £5 million.
Their agile and collaborative approach allows them to consistently deliver value-driven solutions tailored to the specific needs of housing associations, local authorities, and other public sector clients.
The Role
The company is seeking to appoint an experienced Contracts Manager to oversee the operational delivery of SHDF/Retrofit and External works contracts across South East London to social housing properties.
You will be responsible for the effective management, performance, and delivery of multiple live projects, ensuring that all works are completed safely, on time, within budget, and to the highest quality standards.
This role requires strong leadership, commercial awareness, and excellent client management skills to maintain the company’s reputation for reliability and service excellence.
Roles and responsibilities include but are not limited to:
* Take overall responsibility for operational management of multiple contracts, working in close partnership with clients to meet project and contractual objectives.
* Build and maintain positive working relationships with client representatives and stakeholders
* Continuously monitor contract performance against KPI targets, implementing improvements as required
* Manage resources, budgets, and programmes to ensure efficiency and compliance with contractual obligations
* Develop and monitor project mobilisation plans and ensure that all monthly project reports are completed accurately and comprehensively
* Monitor project cashflow, ensuring commercial performance and profit targets are achieved
* Prepare, issue, and manage project work programmes, ensuring adherence to contractual timelines and submission of regular updates or revisions to clients
* Ensure all works comply with health, safety, and environmental regulations, maintaining a strong Safety-First culture
* Oversee the implementation of construction phase plans, method statements, and risk assessments
* Regularly inspect site activities to maintain high standards of quality and safety
* Conduct and record toolbox talks and promote a culture of continuous improvement
* Ensure full adherence to the company’s Quality, Environmental, and Management System (QEMS), including the use of all relevant forms, policies, and ISO-compliant procedures
* Keep IT and management systems updated with accurate project data and reports
* Monitor compliance with client specifications, supply chain scopes, and contractual obligations
* Provide professional line management and leadership to project delivery teams, ensuring competence, motivation, and accountability
* Conduct probation reviews, appraisals, one-to-ones, and staff development plans in line with company policy
* Promote a culture of teamwork, inclusion, and performance excellence
* Engage and review subcontractor performance through regular meetings and feedback sessions, driving improvements where required
* Act as the key point of contact for client representatives, ensuring open communication and proactive problem-solving
* Maintain strong working relationships with subcontractors, suppliers, and the wider project team
* Represent the company professionally, acting as an ambassador for its values of integrity, quality, and safety