Delivery Manager – Maintenance
Delivery Manager
Location: MOD Lyneham, Wiltshire
Contract: Permanent, Full-Time
Salary: Up to £48,000
About the Role
Sphere Solutions are working with a reputable facilities management contractor who provide essential property maintenance and asset management services to the UK’s defence sector.
They are seeking a Delivery Manager to oversee the operational delivery of repairs and maintenance services across the MOD Lyneham estate. This role will play a key part in ensuring service performance, compliance, and customer satisfaction, while driving continuous improvement across teams and processes.
Responsibilities:
As Delivery Manager, you will take ownership of day-to-day service delivery, ensuring that performance, budget, and compliance objectives are met.
This will include managing both planned and reactive maintenance operations, and ensuring resources are effectively deployed.
Duties will include:
* Lead a team of Responsive Supervisors and their direct labour force, ensuring consistent delivery of high-quality, value-for-money services.
* Oversee subcontractor performance, ensuring compliance, safety, and best value across all works.
* Manage delegated budgets, monitor costs, and maintain commercial control through regular analysis and reporting.
* Drive operational improvements by reviewing systems and processes to increase efficiency and service quality.
* Take ownership of complex repairs and ensure effective communication with clients, customers, and key stakeholders.
* Monitor and report on performance data, KPIs, and trends, providing insights for senior management and continuous improvement initiatives.
* Promote a culture of accountability and professional development through regular one-to-one meetings and performance reviews.
* Ensure all operations are carried out safely and in full compliance with statutory and company health & safety requirements, including Legionella and Asbestos responsibilities (training provided).
About You
The ideal candidate will have:
* A background in repairs and maintenance, facilities management, or construction operations.
* Proven experience managing multi-disciplinary teams and subcontractors in a reactive maintenance or housing maintenance environment.
* A strong understanding of health and safety, compliance, and statutory requirements.
* Excellent leadership, communication, and problem-solving skills, with a proactive approach to continuous improvement.
* Commercial awareness with experience managing budgets and resources effectively.
* Proficiency in Microsoft Office (particularly Excel); experience with Permit to Work systems or method statements is desirable.
* Relevant qualifications in construction, property, or facilities management (e.g. CIOB, RICS, or equivalent).
* Health & Safety qualifications such as NEBOSH, IOSH, or SMSTS (desirable).
Package:
* Salary up to £48,000
* 6% employer-matched pension contribution
* Private medical cover (single)
* Life assurance – 2x annual salary
* 25 days annual leave plus bank holidays
Our Commitment to Inclusion
As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we’ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background