Repairs Scheduler

Are you an organised and proactive individual looking to join a thriving team within the property repairs sector

Our client, a leading repairs and maintenance contractor based in the North West, is seeking an experienced Repairs Scheduler to join their busy office on a contractual basis.

The Role: As a Repairs Scheduler, you’ll play a key part in ensuring the smooth and efficient delivery of reactive and planned maintenance works. You’ll be responsible for coordinating operatives, managing appointments, and ensuring customers receive a high-quality and timely service.

Key Responsibilities:

Scheduling and allocating work to operatives across multiple trades

Liaising with tenants, clients, and engineers to arrange appointments

Monitoring job progress and updating the internal system

Managing diaries, ensuring SLA and KPI targets are met

Handling incoming calls and emails in a professional manner

Supporting the wider team with general administration tasks

Requirements:

Previous experience in a repairs, maintenance, or housing scheduling role (essential)

Strong organisational and communication skills

Confident using scheduling or CRM systems

Ability to work under pressure and manage a busy workload

A team player with excellent attention to detail