Service Controller
Are you organised, customer-focused, and looking to build your career with a respected name in the plant and construction machinery industry?
We’re recruiting on behalf of a well-established plant company, with a strong UK presence and a reputation for service excellence, they’re looking to add a Service Coordinator to their busy depot in the Bristol area.
The Role
You’ll support the Service Manager by coordinating a team of mobile engineers, ensuring servicing and repairs are scheduled efficiently and completed on time. It’s a varied and fast-paced role, ideal for someone with strong administration and coordination skills who enjoys keeping operations running smoothly.
Key responsibilities include:
* Handling service calls and escalating queries where required
* Raising quotations and service work orders using the in-house system
* Scheduling engineers for maintenance and breakdowns across multiple depots
* Liaising with the parts team to ensure parts availability
* Maintaining and updating daily/weekly Work In Progress (WIP) reports
* Raising purchase orders and assisting with job costings and completion records
* Providing general admin support across the service team
About You
You’ll be proactive, organised, and able to multitask in a busy environment. Experience in service coordination, scheduling, or administration within the plant, construction, or related sectors is essential.
Skills and experience required:
* Heavy Plant knowledge essential
* Proven experience in a similar role within a similar industry
* Excellent organisational and communication skills
* Strong attention to detail and confident IT skills
* Professional and clear telephone manner
What’s in it for you?
* Join a successful, growing business with opportunities for development
* Supportive team culture and ongoing training
* Job security within a respected UK industry leader
If you’re looking for a long-term role within a professional and people-focused organisation, we’d love to hear from you.
Apply now or contact KMC Recruitment for a confidential discussion