Delivery Manager
Role Purpose:
The Delivery Manager will lead the company’s project operations, ensuring the consistent delivery of high-quality projects while maintaining compliance, accountability, and operational excellence. This role requires driving a culture of quality, safety, and regulatory adherence across all departments while ensuring projects are delivered on time, within budget, and to client expectations.
Key Responsibilities:
1. Quality & Compliance Leadership
* Foster a culture where quality, compliance, and accountability are embedded in every aspect of operations.
* Ensure all projects and departmental outputs meet client, design, and regulatory standards.
* Drive continuous improvement through management audits, reviews, and performance evaluations.
2. Departmental Oversight
* Manage and support departmental leaders to uphold operational efficiency, quality, and compliance standards.
* Establish clear expectations, conduct regular performance reviews, and monitor departmental progress.
* Ensure all project phases—from quotation to handover—meet programme, quality, and compliance objectives.
3. Project Delivery Oversight
* Oversee the full project lifecycle, including design, procurement, installation, and handover.
* Lead operational reviews to monitor programme delivery, compliance, and commercial performance.
* Ensure client satisfaction through consistent, high-quality project delivery.
4. Commercial & Strategic Management
* Provide guidance to leaders on project profitability without compromising quality or compliance.
* Promote commercial discipline in variation management, risk mitigation, and cost control.
* Support effective supply chain management and performance monitoring.
5. Stakeholder Engagement & Reporting
* Serve as the senior point of contact for clients, partners, and regulators.
* Provide Directors with accurate reporting on project performance, risks, and improvement initiatives.
Key Performance Indicators (KPIs):
* Quality & Compliance: Audit results, training completion, regulatory adherence
* Project Delivery: Programme timelines, budgets, client satisfaction, defect rates
* People: Departmental engagement, staff retention, and professional development
Candidate Profile:
Essential:
* Extensive experience in project delivery and operational management in Construction or Mechanical Engineering.
* Proven leadership of multi-disciplinary teams.
* Recognised competence in design or project delivery (industry certification preferred).
* Strong people management, accountability, and decision-making skills.
* Solid commercial awareness and project costing knowledge.
* Excellent communication and stakeholder management abilities