ASB Officer / Tenancy Sustainment

Location: Bath
Salary: £38,500 per annum (pro rata)
Contract: 3+ month temporary assignment
Hours: Monday – Friday, full-time

Role Overview

We are seeking an experienced ASB Officer to join our Anti-Social Behaviour Services team in Bath. This is a temporary position for a minimum of 3 months, with the potential for extension. The successful candidate will manage a caseload of complex cases, ensuring effective resolution and safeguarding vulnerable individuals.

Key Responsibilities

Manage a diverse caseload involving:
Antisocial behaviour complaints
Tenancy breaches
Domestic abuse cases
Hate crime incidents
Safeguarding concerns
Conduct investigations and interviews with customers and stakeholders.
Prepare reports and maintain accurate case records.
Work collaboratively with internal teams and external agencies to resolve cases effectively.
Ensure compliance with relevant legislation, policies, and procedures.Essential Requirements

Proven experience in managing complex ASB cases.
Strong knowledge of housing law, safeguarding, and related legislation.
Excellent communication and negotiation skills.
Ability to work independently and manage time effectively.
Current driving licence and access to a vehicle for customer visits